Terms of service

Luxòra Atelier Terms of Service

Effective Date: March 3, 2025

Welcome to Luxòra Atelier! By accessing or using our website (www.luxoraatelier.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. OVERVIEW

These Terms of Service (“Terms”) govern your use of Luxòra Atelier’s website, products, and services. By accessing or using our site, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced.

2. ELIGIBILITY

You must be at least 18 years old or have parental consent to use this site and make purchases.

3. PRODUCTS & ORDERS

  • Availability: Our collections are limited edition and may sell out quickly. We reserve the right to modify or discontinue any product without notice.
  • Pricing: All prices are listed in USD and are subject to change at any time. We strive for accuracy, but errors may occur. If an order is placed with incorrect pricing, we may cancel it and issue a refund.
  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized purchases.

4. RETURNS & EXCHANGES

For details on returns, exchanges, and store credit, please refer to our Return Policy. By purchasing from Luxòra Atelier, you agree to our return and restocking fee policies.

5. SHIPPING & DELIVERY

  • Orders are processed within 5-7 business days.
  • Delivery times vary based on location and shipping method. Luxòra Atelier is not responsible for delays caused by carriers.
  • Customers are responsible for providing accurate shipping addresses.

6. PAYMENTS

We accept major credit cards, PayPal, and other approved payment methods. All transactions are securely processed. If a payment is declined, we are not responsible for any resulting delays or cancellations.

7. PROMOTIONS & DISCOUNT CODES

  • Discount codes must be applied at checkout and cannot be retroactively applied.
  • Promotions are subject to change and may have restrictions.

8. INTELLECTUAL PROPERTY

All content on www.luxoraatelier.com, including logos, images, product designs, and text, is owned by Luxòra Atelier and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

9. USER CONDUCT

By using our site, you agree to:

  • Provide accurate information when making purchases.
  • Not use our website for fraudulent or illegal activities.
  • Not copy, distribute, or exploit any part of our website without permission.

10. LIMITATION OF LIABILITY

Luxòra Atelier is not responsible for:

  • Any indirect, incidental, or consequential damages related to the use of our website or products.
  • Inaccuracies or errors on the website.
  • Loss or damage caused by unauthorized access to your personal or payment information.

11. DISPUTE RESOLUTION

Any disputes will be resolved through binding arbitration in [Your State], rather than in court, except for claims that qualify for small claims court.

12. CHANGES TO TERMS

Luxòra Atelier reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of our site constitutes acceptance of the revised Terms.

13. CONTACT US

For questions about these Terms, please contact us at:

📧 Email: contact@luxoraatelier.com
🌐 Website: www.luxoraatelier.com